• Welcome to Infocareer Inc

Salesforce

Salesforce CRM enables you to acquire, nurture and serve your customers better, resulting in your customers themselves becoming references for future opportunities and revenue.

Objectives

Optimizing Salesforce for Exceptional Outcomes

Before Salesforce Implementation
After Salesforce Implementation

Integration Solutions Offered

Salesforce integration is the act of connecting two or more systems, enabling you to automate distinct tasks. Think about the instances in your own organization when data is stored in one system but needed in another. Through our integration, you may simply handle all the information by combining it to perform several business processes on various systems.

Types of Salesforce Integration Architectures

Multiple Integration Options Available

Application Programming Interfaces (APIs)
Salesforce’s AppExchange

Overall, Salesforce’s integration capabilities empower businesses to create a unified ecosystem, centralize data, and optimize processes, ultimately leading to enhanced productivity and a better understanding of customers’ needs.

What can Infocareer do?

Our Salesforce Services

Tailored Multi-cloud Implementation:

Enhance your business processes and workflows through our customized multi-cloud implementation, meticulously planned for seamless execution. Our highly qualified teams possess expertise spanning from planning to flawless project implementation.

End-to-End Salesforce Implementation and Migration Support:

Experience a smooth transition without data loss, as our Data engineers employ advanced migration techniques to ensure data quality, integration, and migration.

Integration Services:

Effortlessly connect your external systems to Salesforce with zero interruptions and flaws using our proven approach, ensuring a hassle-free experience. Our teams will adeptly guide you through integrating enterprise applications, maximizing the effectiveness of the Salesforce platform.

Customized Solutions:

Our Salesforce and digital transformation specialists will carefully analyze your business objectives and requirements, tailoring solutions that seamlessly integrate into your existing workflow.

Admin & Developer Support:

Count on our well-equipped experts with the right attitude to provide 24×7 administrative and personalized support during and after the implementation, responding promptly to your needs.

Expert Hiring:

Extend your teams with our qualified Salesforce experts to receive ongoing assistance, knowledge training, and more during and after the implementation. Our experts will guide and support you in achieving your business’s long-range goals.

Our Expertise In Various Clouds

Salesforce Sales Cloud is an effective tool that can help you increase revenue, streamline customer interactions, and optimise your sales processes. Our expertise lies in effectively implementing Salesforce’s Sales Cloud and integrating it to your existing systems, which will revolutionise your sales processes and achieve customer success.

Features:

  • Account & Contract Management
  • Pipeline Management
  • Sales Forecasting
  • Sales Rep Commission Tracking
  • Email Integration
  • Track Sales Activity
  • Sales Path
  • Lead Conversion
  • Reports and dashboards
  • Products and Price Books
  • Lead management
  • Account and Contact Management
  • Opportunity Management
  • Tasks and Events Management

Salesforce Service Cloud is a robust platform that facilitates excellent customer service, increases customer satisfaction, and creates enduring connections. Our expertise lies in integrating Salesforce Service Cloud to enhance team productivity, provide customised support, and generate outstanding experiences.

Features:

  • Case Management
  • Knowledge Articles
  • Live Agent Chat
  • CTI/Phone Integration
  • Customer Portal
  • Support Through Social Media
  • Omni-Channel Routing
  • Lightning Service Console
  • Knowledge Base
  • Process and Routine Automation
  • Agent Workspace
  • Einstein Bots
  • App Builder

Leverage the potential of Salesforce Marketing Cloud by creating tailored solutions that facilitate timely, individualised, and targeted marketing campaigns through a variety of media. We are your go-to marketing automation partner, helping you with everything from implementation to continuous support.

Features:

  • Lead Management
  • Campaign Management
  • Lead Scoring & Routing
  • Email Marketing
  • Marketing Tools Integration
  • ROI Calculation
  • Journey Builder
  • Automation Studio
  • Email Studio
  • Marketing Cloud Connect
  • Interaction Studio
  • Social Studio
 

Establish community areas in your CRM platform so that your company can communicate and work together with its staff, business partners, and clients. Maintain constant communication no matter where you are, and create a unique brand experience by giving your customers the data they require. By exchanging information with the members of your Salesforce Communities, you can gain more understanding of them.

Features:

  • Partner Deal Registration
  • Share Partner Specific Resources
  • Loyalty & Incentive Programs
  • Self-Registration
  • Help Articles & Case Submission
  • Discussion Forum
  • Drive Employee Productivity and Engagement
  • Accelerate Sales Channels for Partners
  • Enhancing the Experience of the Customers
  • Create Fully Branded Portals

With a focus on nonprofits, Salesforce Nonprofit Success Pack (NPSP) is a full-featured solution that will transform your organization’s operations, interact with supporters and donors, and increase your influence. In order to meet your specific needs, our skilled and knowledgeable team will tailor the Sales Cloud solution, guaranteeing a smooth implementation that will increase sales.

Features:

  • Fundraising Management
  • Program Management
  • Outcome Management
  • Case Management
  • Project Management Tracking
  • Marketing & Communications
  • Accounting
  • Grants Management
  • Reporting and Analytics

Features:

  • Partner Deal Registration
  • Share Partner Specific Resources
  • Loyalty & Incentive Programs
  • Self-Registration
  • Help Articles & Case Submission
  • Discussion Forum
  • Drive Employee Productivity and Engagement
  • Accelerate Sales Channels for Partners
  • Enhancing the Experience of the Customers
  • Create Fully Branded Portals

Frequently Asked Questions (FAQ)

Infocareer is an accredited Salesforce Consulting Partner. In essence, we collaborate closely with Salesforce to assist businesses in customizing its products to suit their unique requirements. Our services encompass adept implementation, comprehensive training, and ongoing support to familiarize you with the software. Moreover, we excel in crafting bespoke solutions on the Salesforce platform, tailored precisely to meet your organization’s distinct needs.

Certainly! We boast of a team of skilled consultants, architects, and developers who create tailored solutions within Salesforce, catering to your specific requirements.

Insufficient expertise and technical capabilities can significantly hinder business operations, leading to disruptions. Collaborating with a Salesforce-certified company, backed by a track record of customizing, implementing, and integrating Salesforce solutions, can aid organizations in mitigating risks and overcoming challenges during the adoption of Salesforce and transitions to newer versions.

Certainly! Salesforce’s products effortlessly scale to cater to businesses of all sizes, from sole proprietorships to global enterprises. Regardless of your company’s size, you can leverage the benefits and advantages offered by every Salesforce product.

Salesforce empowers companies to enhance efficiency and productivity, leading to increased revenue and growth through streamlined data organization and automated business processes. Here are several compelling reasons why you should consider using Salesforce:

  • Increase deal closures
  • Generate more leads
  • Enhance data management
  • Achieve greater efficiencies with automation
  • Strategically up-sell and cross-sell
  • Execute more effective marketing strategies
  • Deliver a superior customer experience
  • Foster improved team collaboration
  • Attain enhanced visibility into operations
  • Gain crucial insights for better decision-making

The primary responsibility of this role involves actively engaging and communicating with all relevant teams within the business. Through this interaction, the aim is to gain a comprehensive understanding of their needs, challenges, and pain points. Subsequently, the individual or team in this role collaboratively brainstorms and devises a comprehensive action plan. This plan encompasses the implementation of a range of tech tools, customized to address the identified pain points effectively, and to equip the business for future endeavors.

Regular maintenance and performance audits are essential for keeping a live Salesforce instance running smoothly. To assess the operational efficiency and security of their CRM, businesses can utilize the Security Health Check tool provided by Salesforce. Engaging with a Salesforce Partner allows for a more comprehensive analysis of the Salesforce deployment, identifying potential vulnerabilities in password policies, network access rules, and session settings. Following the health check-up, the partner will provide a detailed assessment report of the system’s condition, along with recommended actions for improvement.

Reach out to us today to know more – info@infocareerindia.com
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